A damaged or luxury vehicle is not transported like a regular car. The damage location, the vehicle's ground clearance, and its value all determine how it should be loaded and strapped. Here is what you need to know before requesting the flatbed.
Why a Damaged Vehicle Needs Special Care
When a car is hit, the damage may sit exactly where the vehicle would be loaded: a broken front end, a damaged bumper, or a suspension part that no longer works. Ordinary loading in that case can worsen the damage or make the load unstable.
The solution is for the tow operator to know the damage location before arriving, so the right lifting point is chosen and the straps are increased where needed. That is why sending a photo of the damage with your location in the first message matters.
Essential Details for a Damaged Vehicle
- ▪A clear photo of the damage location from two angles when possible
- ▪Whether the vehicle runs or not
- ▪Whether any fluids are leaking under the vehicle
- ▪Whether a broken door or glass affects loading
- ▪The accident location within Al-Kharj or on the connecting road, exactly
Luxury and Low-Clearance Vehicles
Luxury and sports vehicles sit low to the ground, and the tilted opening of a standard flatbed can touch the underbody during loading. A hydraulic flatbed whose platform lowers to the ground is the safe choice for this category.
When loading a luxury vehicle, we add extra straps on the suspension points, not on the exterior plastic parts. Tell us the vehicle type in your request so we prepare the right strapping.
Transport, Damage Assessment, and Insurance
After an accident, a vehicle usually passes through stages: the workshop or dealership for damage assessment, then damage estimates in case of a dispute or insurance claim, and sometimes transfer to assessment centers for dealerships or auctions.
We arrange transport at this stage with you or the concerned party, and documentation matters: photos before loading, a delivery receipt, and handover at the agreed address. We transport the vehicle and do not get involved in assessment or insurance procedures, but we keep the vehicle in the condition we received it.
Send a Photo of the Damage With Your Request
Call +966 50 826 6417 or WhatsApp us on the same number, attach a photo of the damage with your location, and we confirm the right equipment and price before dispatch.
Frequently Asked Questions
My car was hit in the front and no longer runs. Can it be transported?▼
Yes. We load a damaged vehicle in a way that suits the damage location and strap it down with additional straps. Send a photo of the damage with your location so we confirm the loading method and price before dispatch.
Do you transport luxury sports vehicles?▼
Yes. We usually load luxury and sports vehicles on a hydraulic flatbed whose platform lowers to the ground, and we strap them down with additional straps on suspension points. Send the vehicle type in your request.
Do you document the vehicle's condition before and after transport?▼
We advise photographing the vehicle from four angles before loading, and we deliver it to the agreed destination. We make a written delivery record with you at handover.
Can the vehicle be moved directly from the accident scene?▼
Once you finish the traffic police procedures at the scene, we can move the vehicle to the workshop, dealership, or any address you choose. Send the accident location and destination with the request.
Do you get involved in insurance procedures?▼
No. Our role is to move the vehicle safely and deliver it to the destination. Assessment and claims are between you, the workshop, and the insurance company, and we keep the vehicle in the condition we received it.